Letters from our customers
Don't take our word for it.
For nearly two decades, Maine homeowners have written to tell us what fresh air changed for them — clear windows, vanished mold, easier breathing. Here are their letters, in their own words.
“I have been trying to get you to Bar Harbor to service our Venmar unit for a while now. I followed your videos online to do regular maintenance, and they were super helpful. Our unit was still blowing fresh air, but not venting correctly. I called and spoke with Daniel, and he was very professional. After spending an hour on the phone with him, we had the unit back up and operational. Daniel took me through the steps that you would use for troubleshooting, and it was a very educational process for me. Because of his professionalism and knowledge, our unit is venting correctly, and all vent ports are passing the “toilet paper test.” I will be highly recommending you and your team for ventilation needs in the future.”
“A number of years ago we constructed a very tight post-and-beam home that was not built with a ventilation system. We subsequently developed a significant mold problem, which we were unable to overcome by running multiple dehumidifiers. We were initially unable to find a company who specialized in retrofitting a system to an existing post-and-beam, until we were referred to Fresh Air Ventilation Systems. From the beginning to the end of the process, Fresh Air Ventilation Systems was exemplary in all respects. A plan was drawn up to exactly meet our needs; the detail was thorough and explained clearly. Kurt was innovative, creative, and receptive in discussions concerning the approach to each floor and room. His team was respectful, always on-time, and exceptionally good at cleanup. The result was a terrific ventilation system which has solved our problems with air exchange. It is amazing to always breathe fresh air indoors after all this time. I would highly recommend Fresh Air Ventilation Systems to anyone who seeks an excellent air exchange system installed in their home.”
“Kurt and the crew at Fresh Air Ventilation were able to resolve our moisture and air quality issues immediately. Not only were they able to recommend several courses of action but they had our system up and running within days of our first call.”
“Kurt at Fresh Air Ventilation is a consummate expert with a kind and generous professional manner. He was so helpful in familiarizing me with the aspects of my Kubix HVAC system and putting my mind at rest regarding effective and easy maintenance practices. I give the highest recommendation to Kurt and his excellent company for providing clean and healthy, cutting-edge home ventilation systems.”
“Thank you for your speedy installation of the Venmar system. It has definitely improved the overall air quality in our home. Our symptoms have greatly improved.”
“You replaced my system about 2 years ago now. Your decision to slave the new system into the old heat exchange system of the previous unit was truly inspired and ingenious. My oil costs have never been lower, my house never fresher, and my wallet never more thankful.”
“Just a quick email to let you know how much I love my fresh air ventilation. My house smells better, my closets smell better, the doors close better, but most of all my windows are crystal clear, my main goal. I have been wiping the steam, water, drips off my windows for years. What a good feeling it is to wake up and see clear windows. Wish I knew about this years ago. Thank you!”
“I just wanted to thank you for the time you spent with me and my wife offering options for air quality without a sales pitch — it's nice to do business with a fellow Mainer. I am in the construction business and I was very pleased with your clean installation and your being on schedule; you don't find that much anymore. The thing I am most happy with is my wife and I can breathe. When I come home and turn the unit on it is like night and day — I go from stuffy to clear-headed in a matter of minutes. Also, you would not even know we have pets. Most people that come over are amazed — no pet dander all over the place.”
“It's been a year and a half since you installed the fresh air ventilation system with the HEPA filter and we love it. It makes a huge difference in the quality of our indoor air. It's great during the winter especially since the air is never stale. It works well to remove the moisture in our bathrooms, too. During allergy season it's a boon to me as the pollen levels in the house are much lower. You did such a great job retrofitting our house, snaking the pipes here and there — how did you figure it out? Everyone should have this system in their house, but especially anyone contemplating an upgrade to their insulation — i.e. tightening up their building envelope.”
“Jim and I want to tell you what a huge difference we've noticed already in the air quality in our home since you installed our Venmar ERV a month ago. The air is clear and crisp and worth taking those healthy deep breaths several times a day. It's obvious to us how heavy and stagnant the air was previously. We feel confident that the rampant mold problem in our finished lower level will stay away because of the healthy air movement our new ERV provides. Thank you so much for your analytical system and design skills, hard work, honesty and all the great information you gave us.”
“I'm thinking back to my endless lists of questions... it probably would have worked to just tell me to be quiet, give it 3 months... and then ask! What a difference in the house... and my health. I can't imagine not having it installed — it has made a mighty difference in the house. I've been telling everyone about you and your business — friends surely see the difference in me and the house!”
“We are very pleased with the work you and Seth did and the house does feel fresh. Thanks so much for preserving the finished section of the basement as much as possible with the re-design. We're so glad we asked you to come and reinstall the unit — you exceeded our expectations on what was possible.”
“My ERV has worked out beautifully. I was a little concerned about the ERV's ability to remove bathroom moisture in the summer. It does not seem to be an issue! Our chronic mildew problem in our bathroom has also disappeared.”
“Just want to tell you that we are great fans of the ventilation system that you installed in our new house on Spruce Head Island in South Thomaston. This is the cleanest, most dust-free house I have ever lived in. I have been able to almost stop taking allergy medications for the first time in years.”
“I must admit I was skeptical as I didn't think air flow could make that much difference. The very first morning I woke up and started checking windows for moisture. There was absolutely none! I also noticed before I even got out of bed that the air in the house smelled like towels I had dried outside. Two thumbs up so far. I will continue to spread the word and feel free to use me as a reference.”
“We believe the system you installed has taken care of all issues as far as we know — nice clean air inside, so happy with the system! Thanks again!”
“I really appreciate your help yesterday getting that air exchanger going. The air in this place is 100% better already. It was awfully stale without air exchanging going. It's a wonderful thing.”
“It seems to be taking care of my moisture problem. Also, for the first time in ages, I haven't been waking up with a headache — which I'd been having several times a week. I haven't had a headache in over a week. Thank you for the wonderful job you did.”
Ready to write your own letter?
Tell us about your home and we'll design the right fresh-air system for it — free estimate, honest advice.